De-stress Your Business
Business doesn’t need to be stressful. This weekly podcast is for business owners, leaders, and managers who want to get better results, with less stress. We go deep on tactics you can roll out today, such as freeing up 15 hours per week (!) of your time, empowering your teams, and sorting out employee onboarding. Paddy Mann and Alexis Kingsbury are serial entrepreneurs who have learned these lessons the hard way over the last 15 years, and now support 100s of other business leaders as co-founders at AirManual.
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Episodes
Monday Oct 17, 2022
Monday Oct 17, 2022
Documented processes are one of your best tools for reducing business stress.
But if they’re not maintained, they’re worthless.
So how do we stop the rot?
How do we make sure that the investment we make in systemizing our processes pays off in the long-term, as well as the short-term?
That’s our topic on today’s episode of De-stress Your Business.
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!
Friday Oct 14, 2022
Friday Oct 14, 2022
Documentation... a nice idea, but never gets used, right?
When that’s the case, documentation actually slows down your business.
Days, weeks, and months are spent setting up tools and creating documents… that no one uses.
You’re going to need to overcome this hurdle if you want to create a great business.
Documented processes — with your team’s best practices embedded into them — are critical for both removing business stress and unlocking growth.
So… how do we make sure documentation actually gets used??!
That’s our topic for this episode of De-stress Your Business.
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!
Thursday Oct 13, 2022
Thursday Oct 13, 2022
The best way to document your team’s tasks, training and onboarding?
Checklists.
But how do you write a good checklist?
How much detail is needed?
And how do you avoid issues when people actually start using it?
We’re discussing all this and more on today’s episode of De-stress Your Business.
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!
Wednesday Oct 12, 2022
Wednesday Oct 12, 2022
Most employees work out how to get things done by…
… asking their manager
… asking colleagues
… trial and error (and sometimes being corrected)
… a bit of training
… and occasionally finding a useful document in a shared drive
This is broken in so many ways.
The manager and colleagues are constantly being distracted…
Days and weeks are lost making mistakes that could so easily have been avoided…
Training feels great on the day, but quickly gets forgotten…
So what’s the alternative?
Ideally, you want employees to be able to have access to all the guidance they need to excel in their jobs. This allows them to proactively solve their own challenges, avoiding mistakes and distracting their peers.
Training still feels great, but now the lessons are remembered because it’s embedded into the guidance uses on a daily basis.
To make work, you need a pyramid of guidance
The foundations? SOPs and policies. Training goes on top. With onboarding is at the peak.
In today’s episode, we’re discussing why this works so well, and how get started with this approach in your team.
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!
Tuesday Oct 11, 2022
Tuesday Oct 11, 2022
There are 8 reasons why most documentation is doomed to fail:
It’s not obvious where content should go
It’s not focused on your biggest business problems
It takes too long to create
It’s not easy to use
No one’s held accountable for using it
No one’s held accountable for maintaining it
People feel uncomfortable suggesting updates
Your team’s had no training
On today’s episode we’re looking at how those last 4 points will hold you back, and what you can do about it.
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!
Monday Oct 10, 2022
Monday Oct 10, 2022
You've probably tried documenting some of your processes and best practices in the past.
But it’s not worked out…
People ignore the documents.
Mistakes still happen.
The guidance doesn’t get maintained and starts to smell funny.
Why does this always happen?!
As leaders… why do we simultaneously know that documentation is important, and yet push back against it based on past experience?
It turns there are 8 reasons why most documentation is doomed to fail.
Any one issue is enough to cause the whole investment to collapse like a house of cards.
And at most organizations ALL EIGHT issues are present (!!).
In today’s episode, we start looking a what these 8 issues are… and how to avoid them.
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!
Friday Oct 07, 2022
Friday Oct 07, 2022
What should your business do when a major incident happens?
Perhaps your website’s gone offline.
Or your laptop with client data on has been stolen.
Or a team member’s made an offensive post on social media… and the press are covering it!
How can you avoid this being hugely stressful for both you and your team?
How can you get into a position where incidents can happen, but you don’t even to be involved?
We discuss this and more in today’s episode of De-stress Your Business.
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Templates you can use today:
- Incident response process: https://airmanual.link/templates/incident-response-process
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!
Thursday Oct 06, 2022
Thursday Oct 06, 2022
Do you feel like your team meetings could be better?
The time you spend in meetings is a huge opportunity to motivate the team, remove conflict, and tackle the biggest issues.
But this time is often wasted on long status updates, with issues taken away as “next steps” that take forever to get resolved.
We’ve spent the last decade iterating on our own meetings, and now have a formula that works brilliantly in every team.
Today we‘re sharing this formula, along with templates you can use to turbocharge your own meetings.
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Templates you can use today:
Daily team meeting: https://airmanual.link/templates/daily-team-meeting
Bi-weekly team meeting: https://airmanual.link/templates/bi-weekly-team-meeting
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!
Wednesday Oct 05, 2022
Wednesday Oct 05, 2022
Do you value the meetings you attend with your team?
Do the biggest issues get tackled?
Do you always feel less stressed after the meeting than before?
Or… do you question the value of meetings, and wonder if it wouldn’t better just to ditch them completely?
In this episode, we discuss the incredible impact that great meetings can have, and how to make sure you’re having great meetings in your team or business.
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!
Tuesday Oct 04, 2022
Tuesday Oct 04, 2022
Ever been frustrated with someone at work?
I’m going to go out on a limb and say… it’s not (entirely) their fault.
There’s normally a bigger issue at play. It might be the lack of a clear process, or training, or support.
In this episode, we’re looking at how it can really help you and your business to always start with one simple assumption: It’s a process issue, NOT a people issue.
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Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!