E10: The 8 Reasons Why Most Documentation is Doomed to Fail (Part 2)

There are 8 reasons why most documentation is doomed to fail:

 

It’s not obvious where content should go

It’s not focused on your biggest business problems

It takes too long to create

It’s not easy to use

No one’s held accountable for using it

No one’s held accountable for maintaining it

People feel uncomfortable suggesting updates

Your team’s had no training

 

On today’s episode we’re looking at how those last 4 points will hold you back, and what you can do about it.

 

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